Give us a try, your animals and the environment will not regret it.

Give us a try, your animals and the environment will not regret it.

Terms

And Conditions

Welcome to Broadfield Chaff Ltd trading as The Chaff Chaps website. In these Terms and Conditions (Terms), “we”, “our”, or “us” refer to Broadfield Chaff Ltd; and “you” or “your” means you, the customer.

These Terms and Conditions, along with our: Privacy Policy, Delivery Policy, and Returns Policy; regulate the business relationship between you and us. By browsing, accessing, and using this website, you agree to be bound by our Terms, which shall take effect immediately on your first visit to our website. Our Terms do not restrict your personal rights under the Consumer Guarantees Act 1993.

If you do not agree with our Terms, please do not use our website.

If you have any questions or concerns related to these Terms, please contact us at info@thechaffchaps.co.nz

Minimum Age:

By placing an order (and thus accepting our Terms), you warrant that you are at least 18 years old or have your parents’/ caregivers’ permission to buy from us.

New Zealand Business (and governing law):

Broadfield Chaff Ltd is a New Zealand based business and all prices on our website are in New Zealand dollars. The goods for sale on this website are intended only for people living in New Zealand, and you will only be able to enter a New Zealand based address for billing and shipping. These Terms are governed by New Zealand law. This extends to contracts between you and us for the purchase of goods, and any disputes or claims arising from these contracts. By agreeing to our Terms, you agree that all matters or disputes connected to this website will be dealt with in New Zealand courts.

Placing an Order:

Please make sure you read and understand these Terms before placing any orders on our website. If you do not accept our Terms and Conditions, you should not place an order with us. 

By placing your order, you agree that these Terms will apply to any sales contract between us; and confirm that you have read and understood them and agree to be bound by them.

When you place an order on our website you will be assisted through the checkout process. During this process, you can review, confirm, or correct your order prior to finally submitting it. When you place an order, you are making an offer to us to purchase the goods you have selected based on our Terms. An order confirmation email will be sent, and you will be issued with an order number. However, receipt of this order confirmation email does not constitute our acceptance of your order. Our acceptance of your order is not confirmed until we send you an email confirming shipment of the goods you have ordered. If after payment is received, we cannot accept your order or process the entirety of your order, we will contact you by email or telephone.

Any contract is between you and us. No other person shall have any rights to enforce any of its Terms.

Products:

At Broadfield Chaff Limited we take pride in our products. All information is provided in good faith, and we have taken great care to ensure all information is correct and up to date. Unfortunately, we are unable to guarantee that all details, including product descriptions and images on our website, are correct at the time of publishing.

Regarding images, we cannot guarantee that your computer monitor’s display of any colour will be accurate. The products you receive may vary slightly from these images and descriptions.

All products are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. Product information and availability is subject to change without notice.

Prices:

Prices for our products and freight may change from time to time. Price changes will not affect any orders which we have confirmed (through dispatch confirmation – as mentioned under “Placing an order”).

Despite our best efforts, there is always the small possibility that some of our products on our website may have an incorrect price. If we do find an error with a price, we will update that price immediately. In this situation and there is a pricing error on a product you have ordered, we will contact you in writing (through email) of this error before accepting your order. If the products correct price is lower than the purchase price, you will be charged the lower price. If the correct price is higher than the purchase price, then we reserve the right to change the price. You will then have the option of continuing the purchase at the correct price or cancelling the order. In any case, we will wait for your instruction before proceeding.

Rural deliveries will incur delivery fees regardless of any freight free offers. We reserve the right to recover any additional delivery costs where incomplete or incorrect address details are provided.

Limitation of Liability:

To the extent permitted by law:

– Broadfield Chaff Limited disclaims all warranties, representations, and guarantees with respect to any product or information supplied, including but not limited to; fitness for a particular purpose, accuracy, availability, timeliness, or completeness.

– Broadfield Chaff Limited liability for any claim, loss, or damage related to a product supplied is limited to the cost paid by you for the product.

– Broadfield Chaff Limited will not be liable whether in contract, tort (including negligence) or otherwise for any loss of profits, or any direct, indirect, special, or consequential damage, loss, or injury of any kind suffered or incurred by you in connection with your access to, or reliance upon this website or the content on or accessed through it.

You may have statutory rights and remedies for products that are subject to the Consumer Guarantees Act 1993. This provision and no other provision in our Terms exclude or limit your rights under the Consumer Guarantees Act 1993.

Copyright:

This website and its contents such as text, logos, and images, are subject to copyright; and are the property of Broadfield Chaff Limited, or our content suppliers. The content on this website may not be used in any way without our prior written consent.

Discount Codes:

In the event that we offer discount codes then:

– Only one discount code can be used per order.

– Discount codes may, depending on the promotion, be used on products that are already on sale.

– Discount amounts are applied before shipping costs.

– Most discount codes can only be used once. There may occasionally be exceptions to this rule, and you will be notified in an email if you can use a code multiple times.

– Discounts codes may have an expiry date. Orders placed outside these dates will be sold at full price.

Third Party Links:

Occasionally we may include links on our website to external sites which we believe you will find useful. These third-party sites have separate and independent privacy policies and we therefore cannot be held responsible for the protection of privacy of any information you provide whilst visiting such sites. We encourage you to exercise caution and look at their privacy policy before entering any information.

The terms set out in our Privacy Policy cover the domain name of Broadfield Chaff Ltd. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked third-party sites.

Privacy Policy:

Please view our Privacy Policy here (https://www.thechaffchaps.co.nz/privacy-policy/). When you accept our Terms, you are also accepting our Privacy Policy.

Termination of Relationship:

We reserve the right to terminate our agreement with you and prevent any further relationship with you if you breach these Terms.

Other Important Terms:

Each of these Terms operate separately. Therefore, if any of these Terms are deemed to be void, unlawful or unenforceable by any court or relevant authority, the remaining Terms will remain in full force and effect.

If we fail to enforce any of these Terms against you, or if we delay in doing so; we have not waived our rights in relation to that term, nor have we waived our rights to later enforce that or any other term.

Changes to Our Terms:

We reserve the right to amend these Terms and may do so from time to time. We will notify users by stating that our Terms have been amended on this page. You should check and read these Terms regularly, as by continuing to access this website, you are deemed to have agreed to the amended Terms.

GST:

Unless otherwise stated all prices are inclusive of GST.

Shopping cart
There are no products in the cart!
Continue shopping
0